Cathedral Jewellers
Located in the beautiful cathedral city of Truro, Cathedral Jewellers are an independently owned family business
Offering exquisite diamond and gem set jewellery in platinum, gold and silver, with an on-site goldsmiths workshop offering bespoke commissions, repairs, polishing and restoration, all carried out by our goldsmith with nearly 40 years experience, also engraving and re-stringing are available, we pride ourselves on the high levels of customer service we offer.
Women’s Jewellery
Whether you are looking for that that perfect engagement ring, you’re ready to say ‘I do’, or you’d like to treat someone special to a beautiful pendant, our precious jewellery section has everything their hearts desire.
Men’s Jewellery
Want to treat the man who has everything? Our sterling silver and leather ranges are sure to make him smile.
Children’s Jewellery
From christening bangles and bracelets to rings and pendants, browse our children’s range of jewellery in metals as precious as they are.
Our Goldsmith’s Portfolio
Many customers bring us sentimental jewellery that might be damaged or out of style. Restoring or redesigning these cherished pieces lets you keep their sentimental value while updating them to reflect your personal taste. Clive, our Goldsmith, can skilfully restore or remodel your jewellery to fit your preferences. If your piece has been reworked before and you’re not happy with it, we’re here to help you rediscover its beauty. Share your ideas with us, and let’s bring your vision to life. Contact us today to start your jewellery transformation journey, and check out our portfolio pages for inspiration and for Clive’s work.
We understand the deep sentimental value heirloom jewellery holds for our clients. Our commissions range from incorporating a loved one’s wedding ring into a new platinum casing to transforming an unused brooch into an Art Deco ring, ensuring it is treasured for years to come. Our skilled goldsmith specializes in the careful restoration and remodeling of these pieces, allowing you to retain the sentiment while matching your personal style. Every item is handled with exceptional precision and care, ensuring its preservation for future generations. For inspiration, explore our portfolio page to view examples of Clive’s remarkable work.
We offer custom commission services for clients looking for unique jewellery designs. Our skilled goldsmith collaborates closely with each customer to bring their vision to life, whether it’s for a special occasion or a one-of-a-kind design. Check out our Commission and Inspiration pages to help spark ideas, as having a concept can make the design process smoother. Don’t forget to visit our “How To” section, which provides a detailed guide to simplify the commission process.
The Jewellery
Returns, Exchanges, and Refund Policy
Exchanges and Credit Notes
We are pleased to assist you if you wish to exchange an item or receive a credit note. To process your request, please ensure you present your proof of purchase, such as your receipt or any other valid documentation. Remember to keep this proof safe, as it is required when you come to us for an exchange or credit note.
Refunds
If there is an issue with your item and our Goldsmith is unable to repair it, we offer refunds. Should you believe your item is faulty and beyond repair, please contact us. We will assess the issue and, if appropriate, arrange your refund.
Extended Holiday Returns
As our store closes for the Christmas and New Year period, we provide additional time for returns during the festive season. You will have up to 28 days after 25th December to return items. This extension ensures you have ample time to arrange exchanges or inform us of any issues that arise over the holidays.
Items Not Eligible for Return
Certain products cannot be returned unless they are found to be faulty. These exceptions include:
- Earrings and other pierced jewellery
- Personalised jewellery or custom orders
Your Legal Rights
Our policy is designed to offer you additional reassurance; however, it does not affect your statutory rights. If you receive a faulty item, your consumer protection rights remain intact.
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